Monitoring service

Shield your portfolio from risky business

Keep a pulse on customer status changes with monitoring automation

Request Access

How it works

Build custom monitoring programs to track customer status changes.

Step 1

Build policies and segments

Segment customers into buckets and create policies that monitor status changes.

Step 2

Subscribe customers

Assign customers to segmentation buckets and subscribe to policies as appropriate.

Step 3

Monitor for changes

Get real-time alerts on flagged events and  trigger customer review processes.

Step 1

Build policies and segments

Segment customers into buckets and create policies that monitor status changes.

Step 2

Subscribe customers

Assign customers to segmentation buckets and subscribe to policies as appropriate.

Step 3

Monitor for changes

Get real-time alerts on flagged events and  trigger customer review processes.

    What it does

    Build monitoring programs

    Translate performance and third-party data into monitoring indicators that ease portfolio management.

    Real-time tracking

    Detect emerging risks in customers’ business profiles as they appear.

    Cost efficiency

    Consume third-party data only in instances where risk is detected.

    Process automation

    Streamline monitoring programs and boost efficiency with dedicated tools.

    Data orchestration

    Consolidate monitoring data pulled from multiple sources into one unified view.

    Customer segmentation

    Segment customers
    into buckets

    Define customer buckets with performance-based conditions and criteria to enable monitoring per unique segment.

    Data sources

    Connect monitoring data sources

    Leverage monitoring indicators from multiple sources, but standardize all for use in the same workflows and reports.

    Policy builder

    Define status change criteria

    Build monitoring policies with modules that integrate custom logic and risk-assessing data points.

    Customer creation

    Import customers for monitoring

    Upload customers in bulk and automatically subscribe them to monitoring policies.

    Real-time alerts

    Stay alert of evolving risk

    Get notified of flagged events for monitored customers and alert analysts to take appropriate action.

    Frequently asked questions

    What is the monitoring service?

    The monitoring service is a tool that automates and streamlines portfolio review processes for risk analysts. It empowers analysts to conduct reviews on an ongoing rather than periodic basis, and to be alerted in real-time of suspicious activities that indicate status change.

    The tool is comprised of three key elements:

    • Policy builder - enables build of monitoring policies via code-free blocks that lean on data points for conditioning logic.
    • Subscription service - enables import of customers into tool and subscription to monitoring policies.
    • Analytics - enables monitoring of subscription volume and flagged events.

    Which data sources are available?

    The following data sources are available for connection via the monitoring service:

    • Experian
    • Credit Safe
    • Dunn & Bradstreet
    • Socure
    • Persona
    • Middesk
    • S&P Capital IQ

    In addition to the listed third-party sources, the service supports the use of proprietary data and of third-party data from custom sources. These can be pushed to the monitoring service via API.

    What is data orchestration for monitoring?

    Data orchestration enables the consolidation of monitoring data into a central hub. This unified interface aggregates monitoring alerts from diverse sources, making it simpler to handle API requests from multiple providers without requiring individual integrations. This centralization reduces dependency on dev for configuration of monitoring programs and facilitates elements of process automation for risk analysts.

    How do I access the monitoring service?

    The monitoring service is currently available for exclusive early access. To get started, request access by filling out the early access form. Once submitted, one of Noble’s product managers will follow up with next steps and access information.

    Does using the monitoring service require integration?

    The monitoring service is an out-of-the-box ready to use solution. Using the tool does not require any custom integration or dev work.

    How much does the monitoring service cost?

    Pricing for the monitoring service is tier based, according to the volume of customers subscribed to policies for monitoring. To learn more about the pricing tiers, contact our team.

    How is data protected on the monitoring service?

    Noble is SOC 2 Type II compliant, and adheres by the highest data protection, encryption, and privacy standards. These standards apply to the use of the monitoring service. Best-in-class practices are deployed to maintain security for all data uploaded to its AWS-hosted services.Learn more about Noble’s security standards here.

    We wrote the code, you take the credit

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